Terms & Conditions

1. Definitions

In these Terms and Conditions, the following definitions apply:

• "Service" refers to the immigration and residency consulting services provided by Tidewater Legal
• "Client" or "You" refers to the individual or entity using our services
• "We", "Us", or "Our" refers to Tidewater Legal
• "Website" refers to the Tidewater Legal website accessible at tiideewaterleg.sbs
• "Agreement" refers to these Terms and Conditions and any service-specific agreements

2. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you are of legal age to form a binding contract.

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable laws.

3. Service Description

Tidewater Legal provides professional immigration and residency consulting services for individuals seeking to establish legal status in Taiwan. Our services include but are not limited to:

• Alien Resident Certificate (ARC) application assistance
• Business and investor immigration guidance
• Residency planning and documentation preparation
• Consultation on Taiwan immigration regulations
• Application review and submission support

Services are provided on a consultative basis and may vary depending on individual circumstances and requirements. Specific service details will be outlined in separate service agreements.

4. Client Responsibilities

As a client of Tidewater Legal, you agree to:

Information Accuracy

• Provide complete, accurate, and truthful information for all applications and documentation
• Promptly notify us of any changes to your personal information or circumstances
• Supply all requested documents and materials in a timely manner
• Verify the accuracy of all documents before submission

Communication

• Respond to our inquiries and requests within reasonable timeframes
• Maintain regular communication throughout the service period
• Inform us immediately of any communications from government authorities

Compliance

• Comply with all Taiwan immigration laws and regulations
• Follow our professional advice and recommendations
• Attend required appointments and interviews
• Maintain appropriate visa or residence status throughout the application process

5. Service Limitations and Disclaimers

No Guarantees

While we strive to provide excellent service and use our professional expertise to support your application, we cannot guarantee specific outcomes or approval of any immigration application. Final decisions rest with Taiwan government authorities.

Consulting Services

Our services are consultative in nature. We provide guidance, prepare documentation, and assist with applications, but ultimate responsibility for compliance with immigration requirements rests with you.

Professional Advice

Information provided on our website or in general communications is for informational purposes only and does not constitute legal advice. Formal legal advice will be provided through our paid consulting services based on your specific circumstances.

Regulatory Changes

Immigration laws and regulations are subject to change. We make reasonable efforts to stay current with regulatory updates, but cannot be held liable for changes that occur during your application process.

6. Fees and Payment Terms

Service fees will be outlined in individual service agreements. Payment terms include:

• Fees are quoted in New Taiwan Dollars (NTD) unless otherwise specified
• Initial consultation fees are non-refundable
• Service fees must be paid according to the payment schedule in your service agreement
• Government filing fees and third-party costs are separate and payable directly by the client
• Late payments may result in suspension of services
• All fees are exclusive of taxes unless stated otherwise

7. Refund Policy

Refund eligibility depends on the stage of service delivery:

• Initial consultation fees are non-refundable
• Refunds for ongoing services will be calculated based on work completed
• No refunds will be issued once applications have been submitted to government authorities
• Government fees and third-party costs are non-refundable
• Refund requests must be submitted in writing

Specific refund terms may be outlined in individual service agreements and will take precedence over these general terms.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Tidewater Legal or our content suppliers and is protected by Taiwan and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from our website content without express written permission. Documents and materials we prepare for your immigration applications are provided for your personal use only and may not be shared with third parties without our consent.

9. Confidentiality

We maintain strict confidentiality regarding all client information and documents. We will not disclose your information to third parties except:

• With your explicit consent
• When required by Taiwan immigration authorities for application processing
• When required by law or legal process
• To trusted service providers bound by confidentiality agreements

For complete information on how we handle your data, please review our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by Taiwan law:

• We shall not be liable for indirect, incidental, consequential, or punitive damages
• Our total liability shall not exceed the fees paid by you for our services
• We are not responsible for decisions made by immigration authorities
• We are not liable for delays or failures caused by circumstances beyond our reasonable control
• We are not responsible for errors or omissions in information you provide

This limitation of liability does not affect any mandatory consumer rights under Taiwan law.

11. Indemnification

You agree to indemnify and hold harmless Tidewater Legal, its employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms and Conditions
• Your violation of any law or regulation
• Your provision of false or misleading information
• Your failure to comply with immigration requirements

12. Termination

Client Termination

You may terminate our services at any time by providing written notice. Fees for work completed up to the termination date will be due and payable.

Our Termination Rights

We reserve the right to terminate our services if:

• You fail to pay fees when due
• You provide false or misleading information
• You fail to comply with your obligations under these terms
• Continuing service would violate professional or legal obligations
• Circumstances arise that make successful completion unlikely

Effect of Termination

Upon termination, we will provide you with copies of documents prepared for your application. You remain responsible for all outstanding fees and costs incurred up to the termination date.

13. Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Taiwan, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Taipei, Taiwan.

Informal Resolution

Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiation. Contact us at [email protected] to initiate this process.

14. General Provisions

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Tidewater Legal regarding our services.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.

Notice

All notices under these terms shall be in writing and delivered by email to the addresses provided during service engagement, or by registered mail to our office address.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. We will update the "Last Updated" date at the top of this page to reflect any changes.

Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

For active service engagements, material changes will be communicated to you directly via email.

16. Contact Information

If you have questions about these Terms and Conditions, please contact us: